PDPA and legal documents for websites and apps
Collect customer data in a way you can actually use and explain when asked.
Zura Labs & Business Hub Co., Ltd.
Any site with a contact form, member login, cart or analytics is collecting personal data, so it needs a privacy notice that matches what the system genuinely does, a clear lawful basis, a way for people to access or delete their data, and consent records you can produce on request. We audit what your site actually collects, then write the documents and adjust the system to agree with them.
- An editable policy set with a last-updated date.
- A working cookie banner with retrievable consent records.
- A data inventory by system and external provider.
- Playbooks for customer requests and for a data breach.
What this service covers
Auditing what the site and app collect, where it goes and how long it is kept.
Writing a privacy notice, terms of use and cookie policy that match the real system.
Installing a cookie banner that records consent and blocks non-consented scripts.
Setting up a data subject request process with a handling log.
A record of processing activities and a list of the external processors involved.
A breach response practice and internal access-control rules.
Step by step
- 01
Audit the real data flows
Review forms, tracking scripts, payment systems and the tools the team uses.
- 02
Set basis and retention
State why each item is collected and how long it will be kept.
- 03
Write documents and adjust the system
Write policies that match the system, then fix the parts of the system that do not match.
- 04
Train the team and review annually
Train whoever receives customer requests and set a review cycle when the system changes.
Do small businesses need PDPA compliance?
The obligation follows the collection and use of personal data, not company size. A small business with a contact form and a customer list is within scope.
Can we copy another site's policy?
You should not. The document must match what your system genuinely does; a mismatched policy causes more problems than none, and duplicated text does your site no favours either.
Do you give legal advice?
We handle the system and operational documentation; legal opinions and litigation are the work of our affiliated law firm, to whom we refer and with whom we work when needed.
Scope, timelines and fees are confirmed in a written proposal per case. We do not publish prices and do not guarantee search rankings or government approvals.